CrucialLogics

Consultant

• Be the first point of contact for a user base with varying levels of technical skill
• Ensuring the best possible experience for users through efficient and personable communication
• Supporting a mixed Windows and MacOS environment with a standard set of business-related peripherals
• Administration and upkeep of an Office 365 environment
• Administration and upkeep of Active Directory via physical servers and Azure VMs
• Intune Administration and upkeep
• Keeping technical documentation up to date
• Logging issues in company ticketing system
• Following established MAC policies

HyperCare Consultant – Azure AD

• Lead the architecture, deployment, and optimization of Microsoft security and endpoint management solutions.
• Support presales through client architecture workshops, solution demonstrations, scoping sessions, and proposal development.
• Architect end-to-end security solutions leveraging Microsoft IAM, Azure, Microsoft Defender, and Microsoft Intune.
• Deploy, configure, and manage Intune for MDM/MAM across various platforms.
• Mentor consultants and analysts across SOC, identity, and endpoint management domains.
• Troubleshoot Sentinel ingestion issues, Defender signal quality gaps, and Intune device management challenges.

HyperCare Consultant – Azure AD

Principal Consultant – Azure, IAM, Endpoint Solutions