Crowe

Finance & Operations Consultant – Supply Chain Management

Crowe

full-time

Posted on:

Location Type: Office

Location: Noida • India

Visit company website

Explore more

✨ AI Apply
Apply

Tech Stack

SDLC

About the role

  • Provide expert support and consulting for D365 F&O Supply Chain modules (Inventory Management, Procurement and Sourcing, Sales and Marketing, Warehouse Management, Asset Management).
  • Provide priority support for high severity cases identifying options to get past the initial issue and deliver the necessary long-term solution.
  • Collaborate with internal teams and clients as needed for deliver root cause analysis for these cases.
  • Monitor and respond to incidents and service requests within defined SLAs.
  • Evaluate reported issues to identify where they stem from and work with the necessary team to resolve.
  • Prepare/maintain support documentation, configuration guides and process documentation.
  • Support implementation of enhancements through the full software development life cycle, hotfixes and service updates.
  • Support period-end/year-end business activities.
  • Guide clients on best practices for configuration/processes and internal controls within D365 F&O.

Requirements

  • Bachelor’s or Master’s degree in Supply Chain, Business, Information Technology, or related field.
  • Minimum 5 years of hands-on experience with D365 F&O
  • Strong functional knowledge of D365 F&O SCM modules (Inventory, Procurement, Product Information Management, Warehouse Management).
  • Microsoft certifications for Dynamics 365 Supply Chain Management (preferred).
  • Exceptional analytical and problem-solving skills, meticulous attention to detail and collaborative teamwork abilities.
  • Clear, confident English communication – comfortable engaging directly with U.S. counterparts during the alternate shift.
  • Ability to manage multiple client expectations and work in a fast-paced environment.
  • Ability to work independently with minimal supervision.
  • Experience supporting integrations between D365 SCM and 3PL, shipping carriers, or EDI platforms.
  • Familiarity with manufacturing and distribution best practices.
  • Experience with multi-entity or global deployments.
Benefits
  • Comprehensive benefits package
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
D365 F&OSupply Chain ManagementInventory ManagementProcurementWarehouse ManagementAsset ManagementProduct Information Managementproblem-solvinganalytical skillsconfiguration
Soft Skills
collaborative teamworkattention to detailclear communicationability to manage client expectationsindependenceadaptabilityfast-paced workengagement with U.S. counterparts
Certifications
Microsoft certifications for Dynamics 365 Supply Chain Management