Support pre-sales activities such as demonstrations, project scoping, lead proof of concepts and assist with preparing SOWs (Statement of Work)
Advise clients on leveraging ServiceNow to support their enterprise Security program
Lead project implementation & oversee architectural design, while working directly with our Engagement Lead, Solution Architect, and team of Developers to ensure project delivery is on track
Facilitate project introduction, kick-off meetings & weekly client status meetings, while creating and managing project timeline
Provide guidance to developers on ServiceNow configuration
Provide final quality assurance reviews of all deliverables
Design and deliver end user training
Expand client’s vision and opportunities to drive additional business value through ServiceNow

Requirements

3+ years' experience in a professional environment
3+ years of experience delivering ServiceNow implementations and integrations with an emphasis on SecOps
ServiceNow implementation lead or system administrator experience
Knowledge and experience running a Security program on ServiceNow
Experience managing & delivering multiple projects at the same time
Ability to work both independently and in a team environment with professionals of all levels
Strong organizational, interpersonal and presentation skills
Excellent written and oral communication skills
Ability to multi-task and manage multiple projects at the same time
Exceptional problem solving, critical thinking, and analytical skills.

Benefits

Comprehensive total rewards package
Health insurance
Paid time off
Flexible work arrangements
Professional development opportunities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

ServiceNowServiceNow implementationServiceNow integrationSecurity program managementQuality assuranceProject managementEnd user trainingProject scopingProof of conceptsArchitectural design

Soft Skills

Organizational skillsInterpersonal skillsPresentation skillsWritten communicationOral communicationProblem solvingCritical thinkingAnalytical skillsTeam collaborationMulti-tasking