Engineer

• Provide well-thought out and reliable direction, both in technical and non-technical terms, to help customers integrate, deploy and maintain the CrowdStrike service
• Provision new and existing customer features and ensure timely delivery
• Meet or exceed customer expectations on response quality, timeliness of responses and overall customer experience
• Perform audits of customer subscriptions and features to ensure accuracy
• Assist with internal security and access control audits
• Create process and troubleshooting documentation for the internal teams to reference
• Push creative thinking beyond the boundaries of existing industry standard practices to come up with process improvements and new ways to delight customers
• Provide provisioning-specific product knowledge to the greater technical support team through trainings, Q&A, and documentation
• Leverage internal technical expertise, including development engineers, knowledge base, and other internal tools to provide the most effective solutions to customer provisioning issues
• Participate in technical communications within the team to share best practices and learn about new technologies and complementary security applications

Provisioning Engineer

Electrical Commissioning Engineer

HIL Validation Engineer – Scorecards

CAE Engineer

Observability Engineer – Bilingual

Ingeniero(a) de Soporte – Remoto, Latam