Partner – Alliances Business Operations Analyst

CrowdStrike

Senior Partner/Alliances Business Operations Analyst at CrowdStrike focused on digital transformation and partner experience. Enhancing partner ecosystem through scalable automation and operational excellence.

Posted 7/17/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $110,000 - $160,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Partner Capabilities management, including Leads, Contracts, and Deal Registration, while effectively driving system improvements and aligning with Go-to-Market strategies. Proficient in Salesforce and business applications, with strong analytical and project management skills to optimize performance and ensure data integrity.

Highest-signal resume keywords

Salesforce ExpertiseChannel/Partner Program ExperienceProject Management SkillsAnalytical SkillsSaaS Environment Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Partner Capabilities ManagementData Governance ProcessesKPI EstablishmentSystem Improvement Lifecycle ManagementTroubleshooting Technical Issues

Soft Skills

Detail-OrientedSelf-StarterExcellent Communication SkillsOperationally-MindedAgility in Fast-Paced Environments

Tools & Technologies

Google WorkspaceExcelPowerPointClariTackleCrossbeamMiroSlackTableauBI Tools

Industry Keywords

B2BCloud MarketplaceOn-boardingIncentivesQuoting (CPQ/RLM)Order ProcessingInvoicingManaged ServicesTraining/Certifications

Tech Stack

Tools & technologies

CloudGoTableau

About the role

Key responsibilities & impact

Develop and maintain strategic roadmap for Partner capabilities enhancements and initiatives
Drive Partner Capabilities system roadmap evolution to support strategic objectives
Align with Go-to-Market teams on business priorities and policy implementation
Gather business requirements for new enhancements and initiatives
Serve as primary subject matter expert and escalation point for designated Partner capabilities
Manage system improvement lifecycle from discovery to implementation with stakeholder alignment
Implement data governance processes to ensure system performance and data integrity
Establish KPIs (adoption rates, SLAs, support metrics) to identify optimization opportunities
Troubleshoot and resolve system defects and technical issues
Monitor system workflows to ensure stability and optimal performance
Create and maintain comprehensive system documentation and logical workflows
Coordinate cross-functional documentation of processes and Partner integration workflows
Collaborate with IT on requirements, documentation, user stories, testing, and training
Lead change management, including training materials and transition documentation

Requirements

What you’ll need

Bachelor's degree
5+ years of Channel/Partner Program/Operations experience
Experience with key Partner capabilities: Leads, Contracts, Deal Registration, Cloud Marketplace, On-boarding, Incentives, Quoting (CPQ/RLM), Order Processing, Invoicing, B2B, Training/Certifications, Managed Services, and provisioning
Extensive Salesforce expertise
Experience in fast-growing SaaS environments
Strong analytical skills with ability to identify anomalies
Self-starter, detail-oriented, operationally-minded, comfortable with flexible hours
Excellent project management and communication skills
Proficiency in business applications: Google Workspace, Excel, PowerPoint, Clari, Tackle, Crossbeam, Miro, Slack, and BI tools (Tableau preferred)
Ability to thrive in fast-paced environments, demonstrate agility, and navigate ambiguity

Benefits

Comp & perks

Market leader in compensation and equity awards
Comprehensive physical and mental wellness programs
Competitive vacation and holidays for recharge
Paid parental and adoption leaves
Professional development opportunities for all employees regardless of level or role
Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
Vibrant office culture with world class amenities
Great Place to Work Certified™ across the globe