Director, AI Operations – Marketing Transformation

CrowdStrike

Director of AI Operations leading marketing transformation at CrowdStrike. Responsible for building AI-enabled marketing workflows and driving organizational change.

Posted 6/23/2026full-timeRemote • 🇺🇸 United StatesLead💰 $155,000 - $240,000 per yearWebsite

About the role

Key responsibilities & impact

Define the future of marketing work at CrowdStrike
Build strategic narratives that help leaders and teams understand where we're headed and why
Provide strategic leverage to the VP
Ensure transformation connects to execution reality
Own the operational layer of AI-powered marketing
Design and manage human-AI workflows
Define AI governance for marketing
Build the evaluation and feedback infrastructure
Manage prompt architecture, memory systems, and context strategies
Monitor and optimize platform economics
Build the operational playbooks that allow non-technical marketers to run AI workflows confidently
Lead rollout and adoption of new AI-enabled end-to-end workflows across marketing teams
Own change management
Train and optimize AI agents
Build and prioritize the feature backlog
Connect the dots between leadership priorities and platform capabilities
Guide the technical build from a strategic perspective
Measure and prove impact
Help ensure transformation sticks

Requirements

What you’ll need

15+ years in strategy, consulting, or marketing transformation, or similar cross-functional builder-operator roles
Deep marketing knowledge
Demonstrated experience leading organizational transformation
Change management expertise in practice, not theory
Strategic storytelling ability
Strong technical fluency with AI/agentic systems
Product thinking
Executive presence and strong communication skills
Strong judgment around governance, quality control, rollout readiness, and operational scale
Comfort with ambiguity and a builder-operator mindset

Benefits

Comp & perks

Market leader in compensation and equity awards
Comprehensive physical and mental wellness programs
Competitive vacation and holidays for recharge
Paid parental and adoption leaves
Professional development opportunities for all employees regardless of level or role
Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
Vibrant office culture with world class amenities
Great Place to Work Certified™ across the globe

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

AI governancehuman-AI workflowsprompt architecturememory systemscontext strategiesplatform economicsfeature backlog managementorganizational transformationchange managementstrategic storytelling

Soft Skills

executive presencestrong communication skillsstrong judgmentcomfort with ambiguitybuilder-operator mindset