Manager, Customer Development

. Lead a team to over-achieve targets and deliver high-quality pipeline for our Enterprise SLED org.

Posted 4/21/2026full-timeAustin • Texas • 🇺🇸 United StatesJuniorMid-Level💰 $74,000 - $115,000 per yearWebsite

Tools & technologies

Cyber SecurityTableau

Key responsibilities & impact

Lead a team to over-achieve targets and deliver high-quality pipeline for our Enterprise SLED org.
Manage CDRs to execute on weekly campaigns, call-out days and KPIs including daily metrics, forecasting, and pipeline management.
Engage with CDRs and managers, sharing best practices in outbound prospecting techniques, including phone, email, social outreach, and use of intent data.
Partner with Regional Directors and Sales Managers on territory development.
Attract, hire, and develop world-class CDR talent
Coach, mentor and motivate to ensure a successful sales development team is in place and understands the role they play in generating revenue for the company.
Provide analysis and insights on pipeline creation, lead quality, and team performance to CDR and sales leadership.
Collaborate with CDR stakeholders to ensure the team is supported to achieve goals i.e.) marketing, operations, enablement, etc.
Serve as a bench to the Corporate Sales teams by coaching & mentoring CDRs; and ensuring timely participation in CDR Readiness and Sales Readiness programs.

What you’ll need

At least 2 years experience as a team lead or CDR manager
Consistent track record of meeting and exceeding pipeline targets and KPIs.
Strong EQ skills, practicing active-listening and empathy.
Experience with Salesforce, Outreach, LinkedIn, 6Sense, and sales dashboards (Tableau, etc.)
Passion for coaching your CDRs to higher performance.
Organized with problem-solving skills, and attention to detail.
Strong communication and presentation skills.
Possess a growth-mindset: fast learner, motivated, and driven
Understands the cybersecurity landscape.
1 year of closing experience for a technology company is a plus!
Experience in the SLED space also a plus!

Comp & perks

Market leader in compensation and equity awards
Comprehensive physical and mental wellness programs
Competitive vacation and holidays for recharge
Paid parental and adoption leaves
Professional development opportunities for all employees regardless of level or role
Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
Vibrant office culture with world class amenities
Great Place to Work Certified™ across the globe

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

pipeline managementKPI managementoutbound prospecting techniquessales forecastinglead quality analysisteam performance analysisclosing experience

Soft Skills

leadershipcoachingmentoringcommunicationpresentationactive listeningempathyproblem-solvingattention to detailgrowth mindset