Product Design Director, Design Operations

CrowdStrike

. Collaborate with design leadership on AI transformation efforts, including piloting tools, building guidelines, and training that help designers work more effectively with AI .

Posted 4/21/2026full-timeSunnyvale • California, Texas, Virginia • 🇺🇸 United StatesLead💰 $195,000 - $290,000 per yearWebsite

About the role

Key responsibilities & impact

Collaborate with design leadership on AI transformation efforts, including piloting tools, building guidelines, and training that help designers work more effectively with AI
Oversee the design systems team and manager, driving governance, adoption, and consistent implementation across products
Build workflow automation and operational infrastructure that reduces friction and increases velocity
Oversee the analytics engineering team, setting telemetry strategy to measure feature adoption, user behavior, and experience quality
Build measurement frameworks and dashboards that surface insights and communicate design's impact to stakeholders and leadership
Improve research ops infrastructure, including panels, repositories, tooling, and workflows that make user insights accessible at scale
Own hiring and onboarding infrastructure, ensuring we're bringing in the right people and filling skills gaps effectively
Build, run, and improve our learning and development programs, career growth frameworks, and mentorship pathways
Develop scalable processes, documentation, and templates that drive consistency without bureaucracy
Evaluate and optimize the design tooling ecosystem, managing vendor relationships and technology investments
Partner with leadership on annual budget planning and resource allocation

Requirements

What you’ll need

5+ years in design operations or a related leadership role
3+ years of people management experience
Strong cross-functional partnership and alignment skills
Data-informed approach to decision-making and performance measurement
Outstanding communication skills across all levels of the org
Bachelor's degree or equivalent experience
Ability to work from a US office 2+ days per week

Benefits

Comp & perks

Market leader in compensation and equity awards
Comprehensive physical and mental wellness programs
Competitive vacation and holidays for recharge
Paid parental and adoption leaves
Professional development opportunities for all employees regardless of level or role
Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
Vibrant office culture with world class amenities
Great Place to Work Certified™ across the globe

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

design operationsworkflow automationanalytics engineeringtelemetry strategymeasurement frameworksdashboardsresearch ops infrastructurelearning and development programscareer growth frameworksdesign tooling ecosystem

Soft Skills

cross-functional partnershipalignment skillsdata-informed decision-makingperformance measurementcommunication skillspeople managementgovernancementorshipcollaborationresource allocation

Certifications

Bachelor's degree