Senior Consultant – Professional Services, AI
CrowdStrike
full-time
Posted on:
Location Type: Remote
Location: Australia
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Job Level
Tech Stack
About the role
- Deployment and Operations activities may include: Providing technical implementation, configuration, and troubleshooting assistance with the deployment of Falcon's AI-powered detection and response capabilities
- Assist customers in optimizing AI-driven threat detection models and automated response workflows
- Configure and tune machine learning algorithms to reduce false positives while maintaining high detection efficacy
- Develop and implement AI-driven automation playbooks for security operations
- Troubleshoot AI-related customer issues across small to large enterprises
- Develop scripting and application solutions using Falcon APIs to enhance AI capabilities
- Work closely with customers to interpret AI-generated alerts and findings
- Leverage CrowdStrike's AI capabilities to enhance vulnerability prioritization and asset management
- Assist customers with integrating Falcon's AI capabilities into their existing security tools and workflows
- Support Incident Response teams with AI-powered threat hunting and forensic analysis
- Develop and lead AI skills workshops for the Platform Professional Services team
- Work collaboratively with the Platform Professional Services team to develop customer-facing AI collateral
- Ability to travel up to 25% of the time
Requirements
- Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or related discipline
- 8 years of experience performing IT deployments or in an end user/customer environment
- Strong understanding of AI and machine learning concepts, particularly in cybersecurity applications
- Strong understanding of software deployment technologies
- Very knowledgeable on Windows, Mac, and Linux platforms
- Experience with AI-powered security tools and platforms
- Knowledge of data science principles and their application to security operations
- Experience with security automation and orchestration platforms
- Strong knowledge of Microsoft Office applications
- Skillful communication and effective ability to build collaborative relationships
- Strong experience presenting technical AI content to various audiences
- Strong experience in computer and network systems security
- Solid analytical/problem solving skills with capability to identify solutions to unusual and complex problems
- Proactive and thorough ability to manage work and prioritize customer projects
- Experience mentoring team members
- Some experience leading a team to complete projects
- High level of motivation; self-starter; results driven
Benefits
- Market leader in compensation and equity awards
- Comprehensive physical and mental wellness programs
- Competitive vacation and holidays for recharge
- Paid parental and adoption leaves
- Professional development opportunities for all employees regardless of level or role
- Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
- Vibrant office culture with world class amenities
- Great Place to Work Certified™ across the globe
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
AImachine learningscriptingapplication solutionssecurity automationorchestrationcybersecuritydata scienceWindowsLinux
Soft Skills
communicationcollaborative relationshipspresentation skillsanalytical skillsproblem solvingproject managementmentoringleadershipself-starterresults driven