Senior Manager, Sales Development – Public Sector/Healthcare
CrowdStrike
full-time
Posted on:
Location Type: Hybrid
Location: Austin • Texas • United States
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Job Level
Tech Stack
About the role
- Lead teams to over-achieve targets and deliver high-quality pipeline.
- Drive sales development execution and oversight of KPI management including daily metrics, forecasting, and pipeline management.
- Foster a high-performance operating environment by setting clear objectives, performance standards, and accountability.
- Engage with CDRs and managers, sharing best practices in outbound prospecting techniques, including phone, email, social outreach, and use of intent data.
- Manage relationships and communication with territory sales leaders.
- Coach, mentor and motivate to ensure a highly motivated and successful sales development team is in place and understands the role they play in generating revenue for the company.
- Lead from the front by playing an active and visible role in the day-to-day operations of the team.
- Partner with territory and CDR stakeholders to ensure the team is supported and equipped to achieve goals i.e.) marketing, operations, campaigns, etc.
- Provide analysis and insights on pipeline creation, lead quality, and team performance to sales and marketing leadership.
- Serve as a bench to full sales cycle teams by supporting career growth and ensuring timely participation in Sales Readiness programs.
- Reinforce program-level CDR initiatives and deadlines.
- Assist in recruiting, staffing and training to grow and maintain a sales team to ensure proper territory coverage.
- Proactively address performance or behavior issues at the manager and rep level.
- Assume ownership of any open CDR Manager and CDR roles.
Requirements
- BA/BS in Business, Marketing, or a related field
- 2+ years experience as a manager of a frontline sales/SDR team
- 1+ year of closing experience for a technology company preferred
- Consistent track record of meeting and exceeding sales team KPIs over multiple fiscal years
- Strong leadership presence and team management abilities
- Excellent communication and presentation skills, and ability to convey ideas/insights to audiences
- Strategic mindset with the ability to connect customer insights to CDR tactics & strategies
- Experience with Salesforce, Outreach, 6Sense, and strategic sales dashboards (Tableau, DOMO, etc.)
- Analytical thinking, problem-solving skills, and attention to detail
- Strong ability to coach your Managers and CDRs to higher performance
- Possess EQ skills: conflict management; practicing active-listening and empathy
- Ability to juggle priorities and work in a rapidly growing environment
- Possess a growth-mindset: fast learner, motivated, driven, and passionate
- Understands the cybersecurity landscape
- Project manager experience is a plus.
Benefits
- Market leader in compensation and equity awards
- Comprehensive physical and mental wellness programs
- Competitive vacation and holidays for recharge
- Paid parental and adoption leaves
- Professional development opportunities for all employees regardless of level or role
- Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
- Vibrant office culture with world class amenities
- Great Place to Work Certified™ across the globe
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales developmentKPI managementpipeline managementoutbound prospectingclosing experienceanalytical thinkingproblem-solvingproject management
Soft Skills
leadershipteam managementcommunicationpresentation skillsstrategic mindsetcoachingconflict managementactive listeningempathyability to juggle priorities