Partner with Project Management to support delivery of critical IT projects including system enhancements, operational improvements and new system rollouts
Partner with Business Stakeholders to document business requirements, system improvements, functional design for ERP process solutions
Work closely with IT Team management to perform process assessments and implement process improvements
Partner with IT process owners to define and benchmark operational KPI and support the delivery of KPI dashboards
Define and support User Acceptance Testing and User Training

Requirements

Pursuing Bachelor’s degree in relevant discipline (MIS, IT business/computer science and/or Accounting) and graduating between December 2025 - May 2026
Desire to learn IT Business applications support, administration, configuration, and 3rd party integrations in complex environments
Solid technical background with an ability to give instructions to a non-technical audience
Customer-service oriented with a problem-solving attitude
Excellent written and verbal communications skills
Knowledge of ERP applications (Bonus)
Experience in Project Management (Bonus)
Experience with Technical Documentation (Bonus)
Knowledge of KPIs analytics and Dashboard Reporting (Bonus)

Benefits

Market leader in compensation and equity awards
Comprehensive physical and mental wellness programs
Competitive vacation and holidays for recharge
Paid parental and adoption leaves
Professional development opportunities for all employees regardless of level or role
Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
Vibrant office culture with world class amenities
Great Place to Work Certified™ across the globe

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

ERP applicationsIT business applications supportadministrationconfiguration3rd party integrationsKPI analyticsDashboard ReportingTechnical DocumentationProject Management

Soft Skills

customer-service orientedproblem-solvingwritten communicationverbal communicationinstructional ability