Regional Sales Manager, Existing Accounts
CrowdStrike
full-time
Posted on:
Location Type: Remote
Location: Remote • Illinois, Minnesota • 🇺🇸 United States
Visit company websiteJob Level
SeniorLead
About the role
- Directly sells enterprise security software solutions across the breadth of the company’s products and drives incremental revenue within existing customers via usage adoption, product expansion, and renewal of accounts.
- Owns the growth and retention of existing accounts by way of cross-sell and up-sell motions, identifying opportunities across the buying centers within assigned accounts by building relationships with key decision makers.
- Develops and executes a comprehensive business plan for each account, including identifying core customer requirements and mapping the benefits of CrowdStrike’s solutions to customer business requirements.
- Owns the renewal forecast, negotiation, and close by identifying renewal risks and engaging stakeholders to resolve barriers to renewal.
- Coordinates with internal stakeholders post twelve months from initial customer close, for seamless customer hand-off and to ensure adoption of products, expansion, flexible purchasing model drawdown (e.g. Falcon Flex) and eventual renewal.
- Accountable for accurate forecasting, Net Revenue Retention (NRR), expansion quota attainment, and breadth of product adoption.
Requirements
- Holds expert-level experience and uses professional concepts and company objectives to resolve complex issues in creative and effective ways.
- Deep industry knowledge and understanding of a customer’s decision-making process, goals, strategies, and business objectives.
- Expert-level presentation, customer service, financial/business acumen, and negotiation skills at all levels of customer engagement.
- Complete, “big-picture” understanding of the business and technical contexts of key account opportunities.
- Driven, self-starter who exudes leadership on account set and compels others to get on board.
- Fully adept at consultative effectiveness and establishing trust with internal and external customers.
- Fully functional knowledge of sales methodologies, techniques, and the sales lifecycle of security software solutions, software business value concepts, and the company's products.
Benefits
- Market leader in compensation and equity awards
- Comprehensive physical and mental wellness programs
- Competitive vacation and holidays for recharge
- Paid parental and adoption leaves
- Professional development opportunities for all employees regardless of level or role
- Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
- Vibrant office culture with world class amenities
- Great Place to Work Certified™ across the globe
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
enterprise security software solutionscross-sellup-sellbusiness plan developmentforecastingNet Revenue Retention (NRR)product adoptionnegotiationcustomer servicesales methodologies
Soft skills
leadershipconsultative effectivenessrelationship buildingpresentation skillsfinancial acumenbusiness acumencreativityself-startertrust establishmentproblem-solving