Threat Intelligence Specialist

• Drive high levels of customer satisfaction, maintaining a strong sense of ownership over a complex customer threat landscape
• Quickly triage and escalate noteworthy findings from Falcon Intelligence Recon to the respective customer
• Guide customers through Falcon Intelligence Recon findings and providing subject matter expertise
• Be a strong voice for customers into the Intelligence and Engineering teams to improve the product and ensure that customer's feedback, feature requests, and overall satisfaction is conveyed and accounted for.
• Plan and lead process improvement initiatives tailored to improve overall customer satisfaction with the CrowdStrike team.

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