CrowdStrike

Principal Consultant, Professional Services

CrowdStrike

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $125,000 - $195,000 per year

Job Level

Lead

Tech Stack

AWSAzureCloudCyber SecurityDockerGoogle Cloud PlatformGrafanaGraphQLKafkaKubernetesLinuxMicroservicesPythonTerraform

About the role

  • As a Principal Consultant focusing on infrastructure architecture on the LogScale Professional Services team, you’ll spearhead key efforts and become a trusted advisor to customers by answering technical questions, demonstrating Falcon LogScale and NGSIEM capabilities, and laying out a technical vision of Falcon LogScale roadmap for customers to follow. Working alongside Falcon NGSIEM and LogScale consultants, engineers and other cross functional teams, you’ll be a critical part of operationalizing LogScale within customer environments. You’ll work with the customer as they discover what Falcon LogScale can do for them, help expand their use cases, and provide feedback timely to the Falcon LogScale Product Management teams. Simultaneously you’ll develop internal relationships to partner with key stakeholders to influence product enhancements that will meet customer needs. Act as the primary point of contact for Falcon LogScale deployments from project kickoff to technical implementation and through project closure Guide and assist customers in building out complex, resilient and high performing application clusters in Public and Private cloud/on-prem environments Assist customer with data onboarding tasks like 3rd party tool audit/logging policy configurations, and log transport methodology Provide guidance with log analysis leveraging search queries based on raw log data, parsing and dashboard creation Provide knowledge transfer of Falcon LogScale to our customers

Requirements

  • Bachelor’s degree in Computer Science, Software Engineering or related field and five years of experience in systems engineering or an equivalent combination of education and work experience Four+ years’ experience implementing and managing containerized applications using Kubernetes (any flavor) Docker, and Helm within GCP, Azure and/or AWS Experience delivering, managing and upgrading managed applications in GCP, Azure and/or AWS environments with high throughput and availability requirements, including usage of CI/CD tools Experience and comfort with management and implementation of Linux server platforms Experience with developing and implementing IaC tools and code using tools such as Terraform, Pulimi or Crossplane Highly comfortable in creating, implementing and troubleshooting Python, go and Bash scripts within integration and automation use cases Experience with RESTful API, GraphQL and API microservices Experience with implementing and using Kafka (any version) Intermediate knowledge of security protocols and products for identity management and access such as OAuth, OKTA, SAML, Windows Auth and Active Directory Four+ years of experience using logs and metrics to identify the root cause of production incidents Experience managing technical deployments, tracking time, and running projects from kickoff to closure Experience with Agile, SCRUM, Kanban and other development lifecycles Knowledge of IT environments, including: directory services, authentication, networking, data storage Understanding of log management use cases around security, observability, DevOps, IT ops, and/or business operations Strong problem-solving, written and oral communication skills in English Bonus Points: 5+ years of professional DevOps experience providing support for troubleshooting, recovery and root cause analysis Experience developing visualizations for security event-related data using Grafana, PowerBI, Elastic, etc. Experience working with pre-sales teams on technical scoping and requirements gathering, and with post-sales handoffs Experience translating your knowledge of customer requirements and experiences into feedback for product and engineering teams