Crous de Bordeaux-Aquitaine

Collections

• Implement amicable and legal debt recovery procedures
• Receive and verify recovery requests from cash custodians (régisseurs)
• Update debtor and guarantor tracking records
• Carry out amicable recovery actions (phone calls, reminders, formal notices)
• Greet and handle debtors in person and by phone
• Negotiate and propose payment schedules
• Initiate legal procedures if amicable recovery fails
• Execute SATD on debtors' and/or guarantors' accounts
• Monitor payments and inform debtors of remaining amounts to be recovered
• Maintain the net DFT statement
• Other activities related to the accounting office

Debt Recovery Officer

Manager

• Supervise and coach the dishwashing team
• Load and check dishwashing machines and equipment
• Ensure proper operation and safety of machines for which they are responsible
• Monitor the cleanliness of dishes and tableware
• Ensure the supply of cleaning products for the dishwashing area
• Manage stocks of cleaning supplies and dishware
• Oversee and participate in the cleaning of machines and premises
• Perform first-line maintenance, identify causes of malfunctions and report them
• Apply and enforce current hygiene, occupational health and safety regulations
• Apply and enforce the Sanitary Control Plan (Plan de Maîtrise Sanitaire) and energy-saving measures

Debt Recovery Officer

Dishwashing Supervisor