Senior Account Manager, Biddable

Croud

Senior Account Manager managing biddable media campaigns at Croud. Delivering strategic guidance and overseeing day-to-day operation of digital marketing campaigns.

Posted 7/8/2026full-timeNew York City • New York • 🇺🇸 United StatesSenior💰 $105,000 - $115,000 per yearWebsite

About the role

Key responsibilities & impact

Delivering day-to-day implementation of Programmatic, Social, or Search campaigns across key clients within the channel team
Overseeing project planning and budget management for accounts you manage
Learning about client businesses, industries, and their marketing plans to provide the best possible strategic guidance on digital media
Aligning your media strategies with client business and marketing goals
Understanding what performance is for clients, create performance forecasts and proactively run client planning sessions
Ensuring client accounts follow Search, Social and/or Programmatic and Display best practice and that hygiene factors are monitored and managed accordingly
Staying informed on the latest developments in the space and ensure clients are staying up-to-date
Playing active role in defining best practice and scalable processes
Assuming responsibility for day-to-day client budget management
Advocating the client’s search and social strategy and support members of the team where required
Providing campaign reporting and measurement of the effectiveness of campaigns
Ensuring client’s reports are delivered on-time and accurately
Completing any ad hoc reports or duties as required by the business’ needs
Supporting team members to ensure campaign and operational delivery against client and internal KPIs
Working with cross-functional teams to maintain a best-in-class product offering across our paid search and social management
Leading the development of best practices and processes; build institutional knowledge of key functions
Building relationships with Croud global teams, understand best practices, process and ways of working - implement in the US to better our proposition
Lead the development of best practices and processes; build institutional knowledge for key functions
Work with cross-functional teams to maintain and develop a best-in-class product offering for all digital channels
Establishing outstanding client service and communications
Serving as first level of issue escalation for clients in managed channels
Delivering exceptional and timely project management, communicated with the client
Developing case studies in the form of Test and Learn pieces on a regular basis.
Supporting business development by contributing to pitches and cross-selling Croud products to existing clients

Requirements

What you’ll need

Degree level education or relevant equivalent experience
A clear passion for digital marketing
Minimum of 3 years, with experience in Programmatic, Social or Search.
Experience managing both Brand and Performance campaigns being a huge plus
At least 1 year of direct line management experience, mentoring and training
Enjoys leadership responsibility and has a proven track record
Ability to level up by simplifying complex and technical concepts
A mathematical and analytical mind
Able to build strong partnerships with internal and external stakeholders
Excellent communication, organizational and presentation skills
Proven experience in client expectation management roles and situations, able to manage and direct client expectations
Impeccable attention to detail.

Benefits

Comp & perks

PTO/ Vacation: 20 days vacation a year
12 public holidays observed
Sick Days: 7 days annually
Summer Fridays: Early finishes from Memorial Day to Labor Day
Bereavement Leave: Paid time off for personal loss
Parental Leave: Enhanced leave plus FMLA through NY state
401(k) Savings Plan
Sales commission with pitch opportunities
Recruitment referral bonus
Pre-tax commuter benefits
Full Paid Medical Insurance for Employee Only (including dental and vision)
Dependent contribution to Medical, dental and vision coverage
Employer paid life insurance coverage
Monthly gym membership stipend
Access to personalized health guidance via Health Advocate
Free Citi bike membership
Membership to TalkSpace (Mental Health Support)
Hybrid workspace support - home office setup is provided
Agile working policy
Complimentary access to fruit, cereals, snacks, soft drinks, tea, and coffee

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Hard Skills & Tools

Digital MarketingCampaign ReportingPerformance ForecastingProject ManagementData Analysis

Soft Skills

Excellent CommunicationOrganizational SkillsLeadershipAttention to DetailRelationship Building