Care Manager

Crossroads

. Connect with patients monthly to address any needs and provide the resources to fulfill those needs.

Posted 7/15/2026full-timeWilkinsburg • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong capabilities in patient engagement, community partnership development, and care coordination within the healthcare and addiction treatment sectors. Proficient in creating individualized care plans and adhering to compliant documentation practices.

Highest-signal resume keywords

Patient EngagementCommunity Partnership DevelopmentCare CoordinationIndividualized Care PlansCompliant Documentation Practices

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Care CoordinationIndividualized Care PlansCompliant Documentation Practices

Soft Skills

Relationship BuildingTeam CollaborationCommunication

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

HealthcareAddiction MedicineCommunity HealthPatient ResourcesCommunity Awareness

About the role

Key responsibilities & impact

Connect with patients monthly to address any needs and provide the resources to fulfill those needs.
Connect and maintain relationships with community partners for patient resources.
Work closely with a dedicated team to provide exceptional patient care.
Participate in community awareness/engagement events to promote Crossroads, our mission, our principles, and our approach to addiction treatment.

Requirements

What you’ll need

At minimum, High School Diploma or GED required.
Experience in a fast-paced environment, servicing many clients, is preferred.
Experience in healthcare, addiction medicine, community health, care coordination preferred.
Experience with building individualized care plans is a plus.
Knowledge of compliant documentation practices.
Lived Addiction experience is a plus.

Benefits

Comp & perks

Mileage reimbursement - Crossroads matches the current IRS mileage reimbursement rate/mile for any travel to a secondary work location, apart from travel to your primary work location.
Community events that promotes belonging and education - Includes but not limited to community cook outs, various fairs related to addiction treatment and outreach, parades, addiction awareness for schools, and holiday events.
Grow your network - This role involves working with many community partners. The opportunity to foster, grow, develop, and maintain these relationships enhances your ability to be an effective community partner.
Have a daily impact on many lives - Our Care Managers are truly on the front lines. Patients rely on various resources that we have at our disposal because of the community partners we work with. Helping someone find a safe place to sleep, food to eat, finding safe and fair healthcare happens daily in this role.
Excellent training if you are new to this field - Addiction medicine is not typical healthcare, but this field is highly trainable!
Opportunity to save lives everyday!