FREE ACCESS
5,000–10,000 jobs/day
See all jobs on JobTailor
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Assistant Program Supervisor
CrossroadsAssistant Program Supervisor managing day-to-day operations at Crossroads Treatment Centers. Supporting patient care and team performance in opioid treatment programs in Greeneville and Newport, TN.
About the role
Key responsibilities & impact- Creates and fosters an environment that supports Crossroads Mission and Inspire Culture.
- Supports and reinforces Crossroads policies and procedures.
- Assists Program Supervisor with the achievement of Crossroads 4 main KPI’s: Census, Attrition, EBITDA and NPS.
- Proactively partner with Program Supervisor and Human Capital Business Partner on employee relations matters.
- Partners with Program Supervisor in conducting interviews for open positions.
- Assists with the onboarding and acclimation of new Crossroads team members, including review of job description, associate handbook, new hire policies, etc.
- Partners with Program Supervisor to monitor team performance and compliance, and assist with staff training.
- Creates schedules and approves timecards for teammates at assigned centers.
- Performs front office responsibilities, including but not limited to Check-in and Check-out, vitals and urine toxicology.
- Ensure labs are completed in a timely manner and sent to the appropriate lab.
- Reconciliation of payments and transportation of deposits to bank.
- Primary point of contact for all patient concerns and escalation to Program Supervisor.
- Maintaining patient insurance information and facilitate conversations regarding insurance concerns.
- Ordering and maintaining all supplies for assigned center(s).
- Communicate necessary changes with team and ensure changes are implemented timely and effectively.
- Complete and facilitate performance evaluations with the assistance of the Program Supervisor.
- Ongoing evaluation of staffing needs and escalation of needs to Program Supervisor.
- Available and onsite during hours of center operations.
- Assists Support Departments as needed.
Requirements
What you’ll need- Preference given to candidates with experience working in an Office Based Opioid Treatment program and supervisory experience.
- Candidates should also have experience working with individuals with substance abuse or mental health.
- Highschool Diploma or GED required
Benefits
Comp & perks- Have a daily impact on many lives.
- Excellent training if you are new to this field.
- Mileage reimbursement (if applicable) Crossroads matches the current IRS mileage reimbursement rate.
- Community events that promotes belonging and education.
- Includes but not limited to community cook outs, various fairs related to addiction treatment and outreach, parades, addiction awareness for schools, and holiday events.
- Opportunity to save lives everyday!
- Medical, Dental, and Vision Insurance
- PTO
- Variety of 401K options including a match program with no vesture period
- Annual Continuing Education Allowance (in related field)
- Life Insurance
- Short/Long Term Disability
- Paid maternity/paternity leave
- Mental Health day
- Calm subscription for all employees
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
OnboardingPerformance EvaluationsTimecard ApprovalPatient Insurance ManagementPayment Reconciliation
Soft Skills
CommunicationTeam CollaborationProblem Solving
Certifications
High School DiplomaGED