Crossroads

Accounts Receivable Supervisor

Crossroads

full-time

Posted on:

Location Type: Hybrid

Location: GreenvilleNorth CarolinaSouth CarolinaUnited States

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About the role

  • Managing all aspects of revenue cycle day-to-day activities and processes in responsible area.
  • Provides leadership in a team environment
  • Responsible for specific team training and development of team members, providing feedback and monitoring.
  • Responsible for recruiting, development and performance management within areas of responsibility.
  • Prepares and analyzes reports for various departments pertaining to denials, assignments, trends, projects, and outcomes.
  • Supports leadership in oversight of designated Revenue Cycle Management to ensure all RCM functions are worked within the established timeframes.
  • Ensures that quality of work is maintained, and that compliance policies and procedures are followed through billing operations.
  • Conduct team meetings to educate on trended issues, guidelines, process/protocol updates and complete re-training efforts as needed to maintain a high functioning team
  • Maintain patient confidentiality and function within the guidelines of HIPAA
  • Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; developing, coordinating, and enforcing systems, policies, procedures, and productivity standards
  • Provide resolution support and guidance surrounding all billing processes and the performance management of all direct reports.
  • Promotes effective change management practices.
  • Manages and prioritizes limited resources across multi-disciplinary, multi-site teams to maximize efficiency.
  • Handles ambiguous situations in a productive and professional manner and leads others through such situations successfully.

Requirements

  • 3 + years of supervisory experience in similar role
  • Healthcare or Revenue Cycle / Billing / Accounts Receivable
  • ICD 10 and CPT coding
  • Confident, professional demeanor and team player attitude a must
  • Patient insurance and benefit eligibility
  • Month-end reporting
Benefits
  • Medical, Dental, and Vision Insurance
  • PTO
  • Variety of 401K options including a match program with no vesture period
  • Annual Continuing Education Allowance (in related field)
  • Life Insurance
  • Short/Long Term Disability
  • Paid maternity/paternity leave
  • Mental Health day
  • Calm subscription for all employees
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
ICD 10 codingCPT codingrevenue cycle managementbilling processesaccounts receivablemonth-end reportingdata analysisperformance managementcompliance policiespatient insurance eligibility
Soft Skills
leadershipteam developmentcommunicationcoachingconflict resolutionchange managementproblem-solvingorganizational skillsprofessional demeanorteam player