Business Process Engineer
Crossover Health
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $103,414 - $139,610 per year
Job Level
Mid-LevelSenior
About the role
- Lead structured process improvement projects using Lean, or other relevant methodologies.
- Map current-state workflows and identify process bottlenecks, redundancies, and waste.
- Facilitate cross-functional workshops to co-design ideal-state processes and solutions.
- Work with leaders to develop clear action plans and success metrics to guide implementation and sustainment.
- Support leaders as needed to monitor performance of new processes and continuously refine based on data and feedback.
- Promote systems thinking to improve understanding of interdependencies across teams and functions.
- Design and document scalable, efficient, and sustainable operating systems that align with organizational goals.
- Support leaders in translating strategy into measurable operational processes and performance outcomes.
- Coach and mentor teams on Lean, A3 problem-solving, and other relevant continuous improvement principles.
- Develop and lead formal process improvement training across the organization.
Requirements
- Bachelor’s degree in Industrial Engineering, Systems Engineering, Operations Research, or related field (Master’s preferred).
- 4–6 years of experience in process improvement, operations excellence, or systems engineering.
- Lean or Six Sigma certification (Green Belt or higher strongly preferred).
- Demonstrated success leading cross-functional process improvement initiatives.
- Strong analytical, facilitation, and communication skills.
- Ability to work collaboratively in a fast-paced, mission-driven environment.
- Passion for improving healthcare operations and making systems work better for members, care teams, employees, clients, and our overall operating system.
Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Short- and Long-Term Disability
- Life Insurance
- Paid Time Off
- 401K
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
process improvementLeanA3 problem-solvingoperations excellencesystems engineeringworkflow mappingdata analysisperformance monitoringtraining developmentaction planning
Soft skills
analytical skillsfacilitation skillscommunication skillscollaborationcoachingmentoringsystems thinkingproblem-solvingleadershipadaptability
Certifications
Lean certificationSix Sigma certificationGreen Belt