Loan Originator

CrossCountry Mortgage, LLC

Loan Originator converting inbound leads into mortgage loans for CrossCountry Mortgage, a nationwide retail mortgage lender. Advising borrowers, reviewing documentation, and managing loan pipelines.

Posted 8/19/2026full-timeHauppauge • New York • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in mortgage loan origination, including lead conversion, borrower counseling, and compliance with federal and state guidelines. Proficient in analyzing borrower income and managing a personal pipeline to achieve financial goals.

Highest-signal resume keywords

Loan Origination ExperienceNMLS LicenseEncompass ExperienceAnalytical SkillsNegotiation Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Loan OriginationLead ConversionBorrower CounselingIncome AnalysisPipeline ManagementCompliance KnowledgeRetail Product KnowledgeUnderwriting ProceduresDocumentation SkillsCredit Evaluation

Soft Skills

Communication SkillsCollaboration SkillsNegotiating Skills

Tools & Technologies

EncompassMicrosoft Office Suite

Certifications & Qualifications

NMLS LicenseState License in New YorkState License in New Jersey

Industry Keywords

Consumer DirectCall Center EnvironmentMortgage ProgramsCompliance GuidelinesBorrowing Programs

About the role

Key responsibilities & impact

Establish a presence for CrossCountry Mortgage, including converting incoming leads
Analyze current rates and programs to provide accurate and timely information to borrowers
Negotiate terms and conditions with borrowers
Participate in all mortgage loan origination steps, including meeting prospects, counseling borrowers and taking mortgage applications by phone
Manage personal pipeline to meet service standards and financial goals
Learn borrowing programs and processes and stay current with changes and new products
Learn and utilize in-house technical systems and programs
Evaluate credit requests and determine trends in a given marketplace
Comply with applicable federal and state compliance guidelines

Requirements

What you’ll need

3+ years of loan origination experience in a consumer direct or call center environment
Encompass experience preferred
Experience collecting and analyzing borrower income
Experience proactively soliciting new business
Knowledge of retail product philosophy, policy, underwriting, procedures, documentation and systems
Experience converting leads and inbound calls
NMLS License under the terms of the S.A.F.E. Act of 2008 (SAFE Act)
State License in New York and New Jersey under the terms of the SAFE Act
Excellent analytical skills
Excellent communication, collaboration and negotiating skills
Proficiency in standardized software applications, including Microsoft Office Suite (Word, Excel, PowerPoint and Outlook)
Available to work varying hours and overtime if needed
Available to travel and attend events as necessary

Benefits

Comp & perks

Competitive compensation plan
Medical insurance
Dental insurance
Vision insurance
401K
Company-provided short-term disability
Employee assistance program
Wellness program