Compliance Systems QA Analyst

CrossCountry Mortgage, LLC

Compliance QA Analyst validating loan origination systems for CrossCountry Mortgage, a distributed retail mortgage lender. Testing regulatory workflows, documenting defects, and supporting remediation across mortgage operations.

Posted 8/16/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in evaluating loan origination systems against regulatory requirements and internal policies, with a strong focus on compliance, quality assurance, and mortgage operations. Proficient in both scripted and exploratory testing methodologies, ensuring thorough documentation and collaboration with cross-functional teams.

Highest-signal resume keywords

Loan Origination SystemsRegulatory Requirements InterpretationQuality Assurance/TestingCompliance CollaborationMortgage Operations Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Scripted TestingExploratory TestingTest DocumentationIssue LoggingRegulatory Compliance AnalysisBusiness AnalysisDefect Impact AssessmentTesting Evidence MaintenanceData AnalysisTesting Approach Development

Soft Skills

Excellent Communication SkillsExcellent Organizational SkillsAttention to DetailIndependent Work AbilityEscalation Recognition

Tools & Technologies

JiraLoan Origination SystemsTracking Systems

Certifications & Qualifications

Bachelor's DegreeRelevant Certifications in Compliance or Quality Assurance

Industry Keywords

Mortgage OperationsLoan ProcessingUnderwritingClosingFundingCompliance GuidanceBusiness RulesOperational Expectations

About the role

Key responsibilities & impact

Evaluate loan origination system functionality and workflows against regulatory requirements, internal policies, and business rules
Review regulatory requirements and determine expected LOS rules, fields, workflows, and outputs
Interpret requirements, define expected system behavior, validate implementation, and escalate ambiguous or high-risk issues
Design and execute tests based on regulatory requirements, system design documents, and guidance
Run scripted tests and expand coverage for scenarios, edge cases, and related compliance behaviors
Perform exploratory testing and investigate adjacent functionality when results are unexpected or incomplete
Document testing results, scenarios, steps, screenshots, data, and pass/fail conclusions
Log questions, exceptions, and potential issues and collaborate with Compliance, Legal, Technology, Operations, and external stakeholders
Recommend next steps or potential solutions for confirmed issues
Retest impacted areas after configuration changes, rule updates, and annual regulatory updates
Maintain testing evidence, issue logs, and trackers for traceability and audit readiness
Communicate testing status, findings, and open questions to Compliance and project leads
Collaborate cross-functionally to clarify expected behavior, assess defect impact, and support remediation

Requirements

What you’ll need

Bachelor's degree or equivalent combinations of education, training, professional certifications, and relevant experience
Relevant education, training, certifications, or experience in compliance, mortgage operations, business analysis, legal support, quality assurance, or a related field
Experience in mortgage or loan operations preferred
Experience in QA/testing, compliance, business analysis, or a similar analytical role in mortgage or financial services preferred
Experience with loan origination systems, disclosure/document testing, and Jira or similar tracking systems preferred
Understanding of the end-to-end loan origination process and operational and compliance expectations
Knowledge of mortgage loan operations across application, processing, underwriting, closing, and funding
Ability to perform scripted and exploratory testing and expand testing when results are inconsistent or incomplete
Ability to collaborate with Compliance, Technology, Operations, Legal, and external partners in a remote/offshore environment
Ability to interpret regulatory requirements and compliance guidance and translate them into expected system behavior and test conditions
Ability to identify discrepancies in system behavior, test results, disclosures, documents, and supporting records
Ability to analyze and resolve complex issues and determine appropriate testing approaches
Excellent communication skills
Excellent organizational skills
Ability to work independently and recognize when to escalate questions or potential issues
Excellent attention to detail

Benefits

Comp & perks

Competitive compensation plan
Medical insurance
Dental insurance
Vision insurance
401K
Company-provided short-term disability
Employee assistance program
Wellness program
Robust benefits package
Employee engagement and career growth opportunities