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Post Closing CEMA/COOP Specialist
CrossCountry Mortgage, LLCPost-closing mortgage specialist managing CEMA and CO-OP loan documentation for CrossCountry Mortgage. Reviewing collateral packages, coordinating settlement agents, and shipping investor files.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing CEMA and CO-OP loan files, ensuring accuracy in documentation and compliance with post-closing processes. Proficient in coordinating with internal teams and external partners to meet production goals while maintaining high standards of customer service.
Highest-signal resume keywords
CEMA Loan ProcessingCO-OP Loan ProcessingNotary Public CertificationMicrosoft Office Suite ProficiencyCustomer Service Excellence
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
CEMA Documentation ReviewCO-OP Documentation ReviewData Input for CEMA/CO-OPCollateral Package AssemblyDocument Shipment CoordinationPost-Closing Documentation ManagementCollateral Release ProcessingAssignment PreparationNotarization of DocumentsAnalytical Skills
Soft Skills
Time ManagementAttention to DetailOrganizational SkillsCommunication SkillsCustomer Confidence Maintenance
Tools & Technologies
LOS SystemMicrosoft Office Suite
Certifications & Qualifications
Notary Public
Industry Keywords
Mortgage ClosingPost Closing ActivitiesCEMACO-OPCollateral PackagesSettlement AgentsProduction GoalsSLA Timelines
About the role
Key responsibilities & impact- Monitor a suspended closed loan pipeline requiring shipment of CEMA and Cooperative loan files
- Review CEMA and CO-OP documentation for accuracy
- Complete data input for issuance of CEMA/CO-OP documents
- Identify and obtain missing items required for CEMA or CO-OP collateral packages
- Document missing items in the LOS system and related correspondence
- Assemble and ship CEMA and CO-OP collateral packages to investors
- Ship documents from remote post-closing staff to clients as needed
- Coordinate with settlement agents to obtain signatures and return documents for filing
- Document receipt and shipment of collateral packages and image documentation into the LOS system
- Handle calls with clients and third parties regarding post-closing items
- Liaise between the Post Closing Department and internal partners
- Process collateral released from the custodian for refinance transactions
- Assist the Closing Department with company-signed documents needed for recording
- Prepare assignments and arrange execution and notarization for recording
- Meet daily production goals and internal SLA timelines
- Maintain customer confidence through quality service and confidentiality
- Research and provide information to investors and servicers
- Notarize documents as needed
Requirements
What you’ll need- Minimum 2 years’ experience in mortgage closing and/or post closing activities
- Working knowledge of CEMA and CO-OP loan files
- Current Notary Public is a plus
- Excellent prioritization and time management skills
- Excellent attention to detail, organizational, and analytical skills
- Excellent customer service and communication skills
- Proficiency in Microsoft Office Suite
Benefits
Comp & perks- Competitive compensation plan
- Medical insurance
- Dental insurance
- Vision insurance
- 401K
- Company-provided short-term disability
- Employee assistance program
- Wellness program
- Robust benefits package
- Diversity and inclusion culture