Loan Originator

CrossCountry Mortgage, LLC

Outside Loan Originator originating and processing real estate mortgage loans for CrossCountry Mortgage, a distributed retail mortgage lender. Building referral networks, evaluating applications, and guiding customers through loan options and closings.

Posted 8/5/2026full-timeRemote • North Carolina • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in mortgage lead sourcing, relationship building with real estate agents, and analyzing loan feasibility. Proficient in managing customer inquiries and complaints while maintaining compliance with industry standards.

Highest-signal resume keywords

NMLS LicenseMortgage Products KnowledgeEncompass ExperienceAnalytical SkillsAdvanced Communication Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Loan Application ProcessingCredit EvaluationMarket AnalysisReferral Network DevelopmentDocumentation Generation

Soft Skills

Customer ServiceProblem SolvingCollaboration

Tools & Technologies

Microsoft WordMicrosoft ExcelMicrosoft PowerPointMicrosoft Outlook

Certifications & Qualifications

NMLS License

Industry Keywords

Mortgage LeadsRetail Product PhilosophyUnderwriting ProceduresLoan TypesCredit Options

About the role

Key responsibilities & impact

Source mortgage leads
Build business relationships with real estate agents and other lead sources
Analyze potential loan markets and develop referral networks to locate loan prospects
Market CCM products and services to individuals and firms
Meet with applicants, obtain loan application information, and answer process questions
Analyze applicants’ financial status, credit, and property evaluations to determine loan feasibility
Explain loan types, credit options, and service terms to customers
Generate complete loan applications and corresponding documentation
Inform applicants of additional requirements and improve applications and documentation
Answer customer questions and respond to requests
Handle and resolve customer complaints
Own communication with real estate agents or referral sources
Confer with processing and underwriting to resolve mortgage application problems
Maintain job knowledge through education, professional publications, personal networks, and professional organizations
Participate in mortgage sales activities, including closings, open houses, CCM seminars/trainings, and other lead-generating activities

Requirements

What you’ll need

NMLS license required under the S.A.F.E. Act of 2008
Experience with and/or knowledge of retail product philosophy, policy, underwriting, procedures, documentation, and systems
Experience proactively soliciting new business
Encompass experience preferred
Knowledge of mortgage products and programs
Excellent analytical skills to evaluate credit requests and determine marketplace trends
Advanced communication and collaboration skills
Proficiency in standardized software applications, including Microsoft Word, Excel, PowerPoint, and Outlook

Benefits

Comp & perks

Competitive compensation plan
Medical insurance
Dental insurance
Vision insurance
401(k)
Company-provided short-term disability
Employee assistance program
Wellness program
Mortgage coaching available
Educational opportunities and professional development
Professional organizations and networking opportunities