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CrossCountry Mortgage, LLC

Construction Loan Processor

CrossCountry Mortgage, LLC

Construction Loan Processor responsible for managing documentation and communication with customers throughout the loan process. Ensuring compliance and pre-underwriting files for swift approvals in a remote setting.

Posted 7/14/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in residential mortgage processing, including thorough knowledge of loan documentation, compliance with mortgage regulations, and effective communication with clients and vendors. Proficient in utilizing Loan Origination Systems, particularly Encompass, to manage loan pipelines and ensure timely submissions.

Highest-signal resume keywords
Residential Mortgage Processing ExperienceKnowledge of RESPA GuidelinesExperience with Encompass LOSExcellent Communication SkillsProficient in DU and LP

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Loan Documentation ReviewPre-Underwriting AnalysisCompliance ReviewLoan Approval Summary PreparationAutomated Loan Origination Systems
Soft Skills
Excellent Math SkillsAnalytical SkillsPrioritization SkillsTime Management Skills
Tools & Technologies
Encompass LOSDULPMicrosoft OutlookWindows
Industry Keywords
RESPATILHMDARegulation ZRegulation B

About the role

Key responsibilities & impact
  • Communicate with various companies to obtain vendor information including, but not limited to, verification of employment, flood certificate, title commitment, and payoff information; verify vendor orders are completed and returned, and invoices are received and documented
  • Perform a thorough review and analysis of borrower’s credit, income, and assets as required by loan program before submitting the file to underwriting
  • Obtain a complete loan package before submitting to underwriting; verify all required documentation in the file is complete and accurate and identify any potential issues that may arise before submitting to underwriting (pre-underwrite)
  • Prepare a loan approval summary for missing documentation before submitting to underwriting for Loan Officer/Branch Manager to review; deliver completely documented file to the underwriter which is ready for approval or denial
  • Communicate directly with the customer in writing and by telephone to obtain missing documentation required for the loan as needed
  • Review loans for compliance within RESPA, TIL, HMDA, Reg. B, etc. (all mortgage related regulations)
  • Prepare proper disclosures and re-disclosures as required by regulations
  • Complete required loan submission, re-submission, and closing checklists
  • Manage pipeline within allotted turn times
  • Document all communication related to the loan application in the LOS system’s conversation log
  • Assist closing, secondary, and servicing to obtain documentation needed to clear outstanding suspense items for personal loans worked on and/or loans worked on from other transition team members
  • Performs such other duties as required.
  • Available to work varying hours and overtime if needed.

Requirements

What you’ll need
  • Bachelor’s degree preferred; high school diploma or equivalent combination of education and experience
  • 3-5 years’ residential mortgage processing experience
  • Experience with renovation and/or new construction lending
  • Experience working with automated Loan Origination Systems
  • Experience with Encompass LOS
  • Knowledge of RESPA guidelines, general knowledge of all mortgage and consumer lending regulations (Regulation Z and Regulation B requirements) and loan documents
  • Knowledge of industry guidelines and procedures as well as federal, state, and local regulations
  • Proficient in DU, LP, Microsoft Outlook and Windows
  • Excellent math and analytical skills
  • Excellent communication skills
  • Excellent prioritization and time management skills

Benefits

Comp & perks
  • medical, dental, vision
  • 401K
  • short-term disability
  • employee assistance program
  • wellness program