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CrossCountry Mortgage, LLC

Loan Processor

CrossCountry Mortgage, LLC

Loan Processor responsible for documentation and underwriting in residential mortgage processing. Ensuring compliance and quality service directly with customers and Loan Officers.

Posted 6/25/2026full-timeRemote • Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Providing quality customer service by obtaining necessary documentation to underwrite the loan
  • Ordering third party documentation by communicating directly with the customer and/or Loan Officer
  • Assembling the complete loan package in proper order for underwriting
  • Verifying all required documentation (pre-underwrite) in the file
  • Completing the required loan checklist
  • Verifying that an application is complete and accurate
  • Preparing a loan approval summary and ensuring the accuracy of all information
  • Communicating directly with the Loan Originator, customer, and Underwriter
  • Reviewing loans for compliance with all mortgage-related regulations
  • Managing pipeline by completing and submitting reports within allotted turn-around times
  • Documenting all communication related to the loan application in the conversation log

Requirements

What you’ll need
  • High School Diploma or equivalent
  • Minimum of 5 years’ residential mortgage processing experience
  • Experience with Encompass
  • Working knowledge of RESPA regulations and general knowledge of all mortgage and consumer lending regulations
  • Knowledge of DU, LP, Microsoft Office, and Windows
  • Excellent math and analytical skills
  • Excellent prioritization and time management skills

Benefits

Comp & perks
  • medical, dental, vision
  • 401K
  • short-term disability
  • employee assistance program
  • wellness program

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
residential mortgage processingRESPA regulationsDULPMicrosoft OfficeWindowsloan underwritingloan documentationloan approval summarypipeline management
Soft Skills
customer servicecommunicationanalytical skillsprioritizationtime management
Certifications
High School Diploma