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CrossCountry Mortgage, LLC

Senior Product Manager

CrossCountry Mortgage, LLC

. Define and build consumer facing web-based products and improve and maintain internally used web-applications.

Posted 5/8/2026full-timeRemote • 🇺🇸 United StatesSeniorWebsite

Tech Stack

Tools & technologies
SQLTableau

About the role

Key responsibilities & impact
  • Define and build consumer facing web-based products and improve and maintain internally used web-applications.
  • Lead product feature development using the Agile process by working closely with the engineering and business operations teams.
  • Develop wireframes to define user experiences and collaborate with the creative team to develop high-quality user interfaces.
  • Create product feature requirements and collaborate with the engineers to develop these features.
  • Conceptualize on new tests and experiences and investigate processes to build efficient internal tools; iterate continuously with clear metrics.
  • Optimize customer experience, define tests, and lead the full execution of the tests.
  • Coordinate meetings and maintain the backlog with input from internal stakeholders, partners, and engineers.
  • Lead backlog meetings with development teams and regularly update partners.
  • Lead product roadmaps and drive roadmap items to completion.
  • Lead teams and cross functional groups to pitch ideas, collaborating with the team to implement.
  • Conduct user and competition research to create product improvement ideas.
  • Participate in team retrospectives to support high-performance teams.
  • Maintain a working knowledge of consumer journey mapping.

Requirements

What you’ll need
  • Bachelor’s degree in an equivalent field (Business, Computer Science, Engineering, etc.) and/or equivalent combination of education/experience; MBA, preferred.
  • 4 to 5 years’ product management or product development experience.
  • Experience writing and debugging SQL queries; Tableau, Power BI experience, preferred.
  • Experience writing user stories and acceptance criteria as a product owner in an Agile/SCRUM software development environment.
  • Proficiency with HTML, SQL, CSS.
  • Excellent collaboration and communication skills.
  • Excellent analytical and critical thinking skills.

Benefits

Comp & perks
  • medical
  • dental
  • vision
  • 401K
  • company-provided short-term disability
  • employee assistance program
  • wellness program

ATS Keywords

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Hard Skills & Tools
SQLHTMLCSSAgileSCRUMwireframinguser storiesacceptance criteriadata analysisuser experience design
Soft Skills
collaborationcommunicationanalytical thinkingcritical thinkingleadershipteamworkproblem-solvingstakeholder managementcreativityadaptability
Certifications
Bachelor's degreeMBA