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Bilingual Loan Officer Assistant
CrossCountry Mortgage, LLC. Supports the Hoeffer Scottsdale, AZ office of CrossCountry Mortgage .
Posted 4/30/2026full-timeRemote • Arizona • 🇺🇸 United StatesMid-LevelSenior💰 $25 - $28 per hourWebsite
About the role
Key responsibilities & impact- Supports the Hoeffer Scottsdale, AZ office of CrossCountry Mortgage
- Manages loan officers’ schedules and assists the Loan Processor
- Manages the branch lead tracker and branch database
- Maintains business rapport
- Operates within Mountain / Pacific Standard Time working hours
- Schedules appointments, takes incoming calls, and assists with clerical tasks
- Schedules weekly meetings based on branch metrics
- Meets branch objectives specific to pre-qualifications and pre-approvals
- Attends branch events to assist Loan Officer in building clientele
- Completes and maintains branch-assigned checklists and files within deadlines
Requirements
What you’ll need- Fluency in the languages of Spanish and English
- High School Diploma or equivalent
- Minimum 3 years’ residential mortgage processing experience
- Encompass experience, required
- Excellent math and analytical skills
- Excellent communication skills
- Excellent prioritization and time management skills
- Proficient in DU, LP, Microsoft Outlook & Windows
Benefits
Comp & perks- medical
- dental
- vision
- 401K
- company-provided short-term disability
- employee assistance program
- wellness program
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
residential mortgage processingmath skillsanalytical skillsprioritizationtime management
Soft Skills
communicationrapport building
Certifications
High School Diploma