CrossCountry Mortgage, LLC

VP Corporate Processing – West Coast

CrossCountry Mortgage, LLC

full-time

Posted on:

Location Type: Remote

Location: California • United States

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Salary

💰 $125,000 - $150,000 per year

Job Level

Lead

About the role

  • Oversee and supervise all aspects of the Corporate Processing Team including employee development, coaching, training, and discipline.
  • Track and approve attendance and PTO times for Processing Team.
  • Oversee team’s file quality and turn times to meet company SLA requirements.
  • Responsible for responding to e-mails, and/or phone calls within company SLA requirements.
  • Sample review loans of team members to identify training needs.
  • Monitors team pipeline to ensure compliance as it pertains to RESPA, TIL, HMDA, Reg. B, (all mortgage related regulations).
  • Document all communication related to the loan application in the LOS system’s conversation log.
  • Assist closing, secondary, and servicing to obtain documentation needed to clear outstanding suspense items for loans worked on and/or loans worked on from other transition team members.
  • Work with the Corporate Loan Production Manager.
  • Assist and identify additional training needs of the onboarding branches.
  • Identify structural needs of the department and implement changes as needed.
  • Performs various other duties as required.

Requirements

  • High School Diploma or Equivalent, required.
  • Minimum of 5 years’ residential mortgage processing experience, required.
  • Previous Team Lead/Management Experience.
  • Knowledge of RESPA guidelines and all mortgage and consumer lending regulations.
  • Previous experience with Encompass, preferred.
  • Excellent math and analytical skills.
  • Excellent communication skills.
  • Ability to prioritize and meet deadlines.
  • Knowledge of DU, LP, Microsoft Outlook & Windows.
Benefits
  • medical
  • dental
  • vision
  • 401K
  • company-provided short-term disability
  • employee assistance program
  • wellness program
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
residential mortgage processingRESPA guidelinesDULPEncompassanalytical skillsmath skills
Soft Skills
employee developmentcoachingtrainingcommunication skillsability to prioritizemeet deadlines
Certifications
High School Diploma or Equivalent