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CrossCountry Mortgage, LLC

Bilingual Loan Processor

CrossCountry Mortgage, LLC

. Provide quality customer service by obtaining necessary documentation to underwrite the loan .

Posted 4/5/2026full-timeRemote • Florida • 🇺🇸 United StatesMid-LevelSenior💰 $25 - $30 per hourWebsite

About the role

Key responsibilities & impact
  • Provide quality customer service by obtaining necessary documentation to underwrite the loan
  • Communicate with the customer and/or Loan Officer
  • Review and analyze borrower’s credit, employment, income, and assets
  • Assemble the complete loan package for underwriting
  • Verify all required documentation (pre-underwrite) in the file
  • Prepare a loan approval summary and ensure the accuracy of all information printed on documents
  • Review loans for compliance with all mortgage-related regulations
  • Communicate with various companies to obtain Property Survey, Flood Certificate, Title Commitment, and payoff information
  • Manage pipeline by completing and submitting reports within allotted turn-around times
  • Document all communication related to the loan application

Requirements

What you’ll need
  • Fluency in Spanish and English
  • High School Diploma or equivalent
  • Minimum of 5 years’ residential mortgage processing experience
  • Experience with Encompass
  • Working knowledge of RESPA regulations
  • General knowledge of mortgage and consumer lending regulations
  • Knowledge of DU, LP, Microsoft Office, and Windows
  • Excellent math and analytical skills
  • Excellent prioritization and time management skills

Benefits

Comp & perks
  • medical
  • dental
  • vision
  • 401K
  • short-term disability
  • employee assistance program
  • wellness program

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
residential mortgage processingRESPA regulationsDULPMicrosoft OfficeWindowsmath skillsanalytical skillsprioritization skillstime management skills
Soft Skills
customer servicecommunicationdocumentationorganization
Certifications
High School Diploma