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CrossCountry Mortgage, LLC

Guideline Structuring Manager

CrossCountry Mortgage, LLC

. Act as the primary author on underwriting guidelines and related materials on assigned products.

Posted 4/2/2026full-timeRemote • New York • 🇺🇸 United StatesMid-LevelSenior💰 $100,000 - $150,000 per yearWebsite

About the role

Key responsibilities & impact
  • Act as the primary author on underwriting guidelines and related materials on assigned products.
  • Complete guideline gap analyses to develop new products and identify gaps between existing products and marketplace for management review.
  • Initiate the guideline update process by gathering information, presenting recommendations for review, updating related documents, and coordinating with pricing and product development to ensure accurate and timely deployment.
  • Maintain guidelines across multiple origination channels, ensuring consistency and leaving only gaps that are intended.
  • Conduct credit training related to new product rollouts and updates as needed.
  • Assist scenario, exception, underwriting, and post-closing teams to address and resolve any ambiguities that exist within the guidelines and identify frequent exception requests for future guideline consideration.
  • Develop and maintain a set of frequently asked questions and responses, which can be used to identify potential guideline clarifications and/or enhancements, and opportunities to better train sales and/or underwriting teams.
  • Additional ad-hoc responsibilities as needed.

Requirements

What you’ll need
  • Bachelor’s degree preferred, or equivalent combination of education and experience.
  • 5+ years of experience in the mortgage industry or a related field.
  • Experience drafting mortgage underwriting guidelines.
  • Experience with Non-QM mortgages, preferred.
  • Encompass software experience, preferred.
  • Excellent communication skills.
  • Excellent attention to detail and prioritization skills.

Benefits

Comp & perks
  • medical
  • dental
  • vision
  • 401K
  • company-provided short-term disability
  • employee assistance program
  • wellness program

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
underwriting guidelinesguideline gap analysiscredit trainingdrafting mortgage underwriting guidelinesNon-QM mortgages
Soft Skills
communication skillsattention to detailprioritization skills
Certifications
Bachelor's degree