Senior Salesforce Consultant

CrossCountry Consulting

Senior Salesforce Consultant delivering tailored advisory and transformation solutions for clients. Leading configuration, business analysis, AI-enabled solutions, and project teams from discovery through deployment.

Posted 8/10/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $85,000 - $120,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Salesforce.com configuration and systems consulting, with a strong focus on delivering tailored solutions that align with client business goals. Capable of mentoring teams and guiding projects through the full lifecycle while adopting emerging AI technologies.

Highest-signal resume keywords

Salesforce.com ExpertiseSystems Consulting ExperienceSales, Service, and Experience Clouds KnowledgeAI Tool AdoptionTeam Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Salesforce ConfigurationBusiness Process AnalysisUser Story RefinementDeclarative CapabilitiesAdvanced FlowTechnical RecommendationsProject Lifecycle ManagementTechnical EscalationBest Practices ImplementationScalable Solutions Development

Soft Skills

Strong Communication SkillsOrganizational SkillsPresentation SkillsFacilitation SkillsOpenness to Learning

Tools & Technologies

SalesforceAI ToolsAutomation Technologies

Industry Keywords

ConsultingProfessional ServicesClient SolutionsTechnical Debt ReductionEmerging Technologies

Tech Stack

Tools & technologies

SFDC

About the role

Key responsibilities & impact

Serve as a trusted partner to clients in the Salesforce practice
Deliver tailored, integrated Salesforce solutions
Support discovery sessions and understand business goals
Refine and prioritize user stories and features with the Business Analyst or Product Owner
Analyze complex business processes and break them into actionable requirements
Serve as the primary subject matter expert for declarative capabilities, including advanced Flow
Champion scalable, maintainable solutions that reduce technical debt
Lead configuration efforts and promote best practices and naming conventions
Define interactions between declarative configurations and custom code with the development team
Mentor junior configurators, resolve blockers, and serve as a technical escalation point
Lead client discussions and provide strategic technical recommendations focused on business value
Develop and implement firm-approved AI-enabled client solutions in accordance with company policies
Stay informed about emerging AI tools and identify compliant opportunities with firm leadership
Guide project teams and clients through the full project lifecycle from discovery through deployment

Requirements

What you’ll need

4+ years of experience in Salesforce.com
4+ years of systems consulting experience
Strong understanding of Sales, Service, and Experience Clouds business processes
Excellent Salesforce configurator
Ability to work within a team environment
Strong communication skills
Strong organizational, verbal, presentation/facilitation, and written communication skills
Willingness to travel for team events as needed
Ability to responsibly explore and adopt firm-approved AI tools
Openness to learning and applying emerging technologies, including AI and automation, in alignment with firm policies and client standards
Experience in a consulting or professional services environment is preferred

Benefits

Comp & perks

Annual bonus
Comprehensive healthcare options, including medical, dental, and vision coverage
Flexible spending accounts
401(k) with company matching
Generous parental and maternity leave policies
Technology stipends
Wellness reimbursement programs
Dedicated coach and support from experienced leaders