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Senior Benefits Specialist
CrossCountry ConsultingSenior Benefits Specialist ensuring accurate data and compliance in employee benefits programs. Collaborating to enhance processes and support employee understanding of their benefits.
About the role
Key responsibilities & impact- Conduct routine reconciliations across all benefit programs and escalate discrepancies
- Complete monthly payroll reconciliations
- Manage monthly Evidence of Insurability reviews
- Help support Canada benefits administration as needed
- Review and validate weekly and monthly data files to carriers
- Generate and review weekly HRIS reports
- Audit 401(k) deferral and loan change reports
- Prepare benefits census files as needed to support plan administration
- Send new hire benefit communications
- Provide timely and accurate responses to employee benefit questions.
- Support the administration and processing of benefit-related events within the HRIS
- Contribute to developing and implementing firm-approved, AI-enabled solutions for clients
- Stay informed about emerging AI tools and techniques and collaborate with firm leadership to identify compliant opportunities to enhance client solutions and internal processes.
Requirements
What you’ll need- 3 - 5 years of experience in HR/benefits administration required
- Experience working with HRIS systems
- Strong Excel skills, including VLOOKUP, pivot tables, and data validation
- High attention to detail and ability to manage recurring deadlines
- Strong communication and customer service skills
- Ability to handle confidential information with professionalism and discretion
- Experience or comfort working in an AI‑solutions–driven environment preferred
- Comfort with AI: Demonstrated ability to responsibly explore and adopt firm-approved AI tools to enhance productivity and innovation
- Continuous Learning Mindset: Openness to learning and applying emerging technologies including AI and automation in alignment with firm policies and client standards
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
HRIS systemsExcelVLOOKUPpivot tablesdata validationbenefits administrationpayroll reconciliations401(k) auditingdata file validationbenefits census preparation
Soft Skills
attention to detailcommunication skillscustomer service skillsprofessionalismdiscretiontime managementcollaborationcontinuous learning mindsetadaptabilityproblem-solving