Manage key aspects of the order-to-cash process, including validating engagement setups, generating accurate monthly invoices, and resolving billing inquiries
Partner with project managers to address invoicing issues and optimize system functionality
Monitor receivables and escalate issues to prevent delays and reduce DSO
Submit invoices to third-party platforms and troubleshoot payment processing issues
Meet monthly close deadlines and ensure timely billing across all engagements
Identify and implement process improvements to enhance billing accuracy and efficiency
Support testing efforts for system enhancements and new implementations
Assist with documentation requests for annual audits
Serve as a subject matter expert on billing processes, guiding internal teams and business partners
Contribute to ad hoc projects and cross-functional initiatives as needed
Requirements
3+ years of billing experience in a corporate environment; professional services experience (e.g., public accounting, consulting, advisory) strongly preferred
Bachelor’s degree in Accounting, Finance, or a related business field
Proficiency in systems - Salesforce or Sage would be a nice-to-have
Strong analytical skills with the ability to identify trends and resolve discrepancies
Excellent communication and interpersonal skills, with a client-service mindset
Ability to manage multiple priorities and meet deadlines in a fast-paced environment
Familiarity with AI technologies and willingness to identify and implement improvements to the existing processes
Intermediate proficiency in Excel; working knowledge of Word, PowerPoint, and Outlook
Two days per week in office
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