Cross River

Microsoft Dynamics 365 CRM Team Lead

Cross River

full-time

Posted on:

Origin:  • 🇮🇱 Israel

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Job Level

Senior

Tech Stack

Azure.NETSDLCSQLTypeScript

About the role

  • Lead implementation and evolution of Microsoft Dynamics 365 CRM and Power Platform at Cross River
  • Design, administer, and continuously improve Dynamics 365 CRM, Power Pages, Power Automate, Power Apps, SharePoint, Teams, and Outlook
  • Support high-impact business processes from partner onboarding to enterprise workflow automation
  • Work with stakeholders across time zones to translate needs into scalable configurations and sustainable architecture
  • Own architecture, governance, release management, CI/CD, ALM, environment security, compliance (GDPR, GLBA), and disaster recovery
  • Provide technical support, training, and act as SME for partner onboarding and cross-functional solutions
  • Champion data accuracy, oversee documentation, data uploads, reporting, capacity planning, licensing, provisioning, and telemetry

Requirements

  • 10+ years of experience in enterprise software design and administration
  • 5–7 years of direct experience with Microsoft Dynamics 365 CRM, Power Platform, Power Pages, Power Automate, Power Apps, SharePoint, and MS Teams
  • Strong project management and stakeholder engagement skills
  • Hands-on experience with Visual Studio, Git, C#/.NET, SQL, and the Microsoft developer ecosystem
  • Proficiency administering CRM systems, managing business flows, security roles, and model-driven apps
  • Availability to work primarily US hours (NY Time Zone) and work asynchronously
  • Experience with TypeScript, Liquid, Azure DevOps YAML pipelines, CI/CD test automation, telemetry, and monitoring
  • Familiarity with DevOps, Agile, and SDLC best practices
  • Experience in banking/fintech, portal implementations, and data governance (bonus)
  • Power BI, Visio, Excel, basic SQL, and Microsoft certifications (bonus)
  • Fluent in Hebrew and English; solution-oriented self-starter with strong communication