Customer Support Specialist, German-speaking

Cross Border Talents

German Customer Support Specialist providing support via phone, email, and chat to German-speaking customers in Greece. Handle service, account, and basic technical requests with the possibility of relocation.

Posted 7/5/2026full-timeAthens • 🇬🇷 GreeceMid-LevelSenior💰 €1,100 - €1,400 per monthWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong communication skills in German and English, providing exceptional customer support through various channels. Capable of handling service and technical support requests while working structured rotating shifts.

Highest-signal resume keywords

German: C2 ProficiencyEnglish: B2 ProficiencyCustomer SupportTechnical SupportEU Citizenship or Valid Work Permit

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Communication SkillsProblem-Solving

Industry Keywords

Customer ServiceAccount ManagementService RequestsLive Chat SupportPhone SupportEmail SupportRelocationRotating Shifts

About the role

Key responsibilities & impact

Support German-speaking customers via phone, email, and live chat
Handle service, account, and basic technical support requests
Work structured rotating shifts (Mon–Sun) with a clear schedule

Requirements

What you’ll need

German: C2 (native or near-native proficiency)
English: B2 or higher
EU citizenship or a valid work permit for Greece
Willingness to relocate before the start date (for on-site positions)

Benefits

Comp & perks

Health insurance
Paid training included (12 weeks)
Full relocation support (flight, hotel, and airport transfer)
Clear career progression opportunities in an international environment