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French-speaking Customer Support Representative
Cross Border TalentsCustomer Specialist assisting French-speaking users via phone, email, and chat. Providing solutions and support for a globally recognized social platform based in Greece.
About the role
Key responsibilities & impact- Assist French-speaking users by phone, email, and chat
- Provide fast and accurate solutions with a friendly and empathetic approach
- Help users resolve technical or account-related issues
- Update and manage information in internal systems
- Collaborate with the team to ensure an optimal user experience
Requirements
What you’ll need- Required languages: French (C2 or higher) + English (minimum B2)
Benefits
Comp & perks- Full-time contract with salary €1,100–€1,500
- Monthly bonus up to 10% based on performance
- 13th and 14th month paid annually
- Legal supplements: Night hours (22:00–06:00): +25% on the base hourly wage
- Sundays and public holidays (if included in the schedule): +75% on the base hourly wage
- Relocation package: Flight ticket to Greece
- 2 weeks of hotel accommodation upon arrival
- Airport welcome service
- Real estate agency fees covered
- Assistance finding comfortable and accessible housing
- Other benefits: Paid training with certified instructors
- Free online Greek language courses
- Health insurance + additional employee discounts
- Modern office with relaxation areas and an international atmosphere
- Internal growth opportunities and career progression
- Company events, team building, and social initiatives
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
empathycommunicationproblem-solvingcollaborationcustomer servicetechnical supportuser experience