Customer Experience Specialist – On-site or Remote in Greece

Cross Border Talents

Customer Experience Specialist assisting French-speaking clients in Greece. Resolving issues via phone, email, and chat, either remotely or on-site in Athens.

Posted 6/18/2026full-timeAix-en-Provence • 🇬🇷 GreeceMid-LevelSenior💰 €1,100 - €1,500 per monthWebsite

About the role

Key responsibilities & impact

Assist French-speaking customers via phone, email, and chat
Provide fast and accurate solutions with a friendly and empathetic approach
Help customers resolve service- or account-related issues
Update and manage information in internal systems
Collaborate with the team to ensure an optimal customer experience

Requirements

What you’ll need

French (C2 or higher)
English (minimum B2)

Benefits

Comp & perks

Monthly bonus up to 10% based on performance
13th and 14th month salary paid annually
Legal supplements: Night shift: +25% on the base hourly rate
Sundays and public holidays: +75% on the base hourly rate
Relocation package (for candidates residing in the EU)
Flight ticket to Greece
2 weeks of hotel accommodation upon arrival
Airport welcome/meet-and-greet service
Real estate agency fees covered
Assistance finding comfortable and accessible housing
Paid training with certified instructors
Free online Greek language courses
Health insurance + additional employee discounts
Modern office with relaxation areas and an international atmosphere
Internal growth opportunities and career development
Company events, team building and social initiatives

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

customer serviceempathyproblem-solvingcommunicationcollaborationaccuracyfriendlinessresponsiveness