French-speaking Customer Support Specialist

Cross Border Talents

Customer Support Specialist providing high-quality customer service in French and English. Collaborate with international teams while working remotely or onsite in Athens.

Posted 6/16/2026full-timeAthens • 🇬🇷 GreeceMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Provide high-quality customer service in French and English via calls, chats and emails
Handle inquiries, log interactions and ensure customer satisfaction
Collaborate with an international team and contribute to continuous process improvement

Requirements

What you’ll need

Native French speaker or fluent in French, with a minimum English level of B2
Excellent communication and problem-solving skills
Customer-service mindset with a positive and professional attitude
Ability to work remotely from Athens, or willingness to relocate and work on-site if coming from abroad
EU passport or valid work permit for Greece

Benefits

Comp & perks

14 monthly salary payments per year (12 monthly salaries + 1 at Easter + 1 split between summer and Christmas)
Private health and life insurance
Performance bonus (depending on the project)
25 days of paid leave
Meal voucher of €50 per month
Relocation support (for candidates coming from abroad)
Complete relocation package for new arrivals in Athens

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

excellent communication skillsproblem-solving skillscustomer-service mindsetpositive attitudeprofessional attitude