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Junior Customer Support Representative, Spanish-Speaking
Cross Border TalentsCustomer Support Representative assisting Spanish-speaking clients in Athens. Handling inquiries and providing outstanding service in a multicultural environment.
About the role
Key responsibilities & impact- Handle customer inquiries via phone, email, and chat
- Provide accurate and timely support for product- and service-related questions
- Troubleshoot and resolve customer issues effectively
- Ensure customer satisfaction by delivering professional and friendly service
- Collaborate with internal teams to enhance the overall customer experience
Requirements
What you’ll need- Fluent in Spanish (C2) and proficient in English (B2+)
- Strong communication and problem-solving skills
- A customer-oriented mindset with attention to detail
- Ability to work in a fast-paced, team-oriented environment
- No prior experience required—entry-level candidates are welcome!
Benefits
Comp & perks- Competitive salary with performance bonuses
- Full relocation package (flight ticket, hotel stay, airport pickup, real estate assistance)
- Career growth opportunities in a multinational company
- A vibrant and multicultural work environment in Athens
- Paid training to ensure your success in the role
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
strong communication skillsproblem-solving skillscustomer-oriented mindsetattention to detailability to work in a fast-paced environmentteam-oriented