German-speaking Customer Support Specialist

Cross Border Talents

Customer Support Specialist ensuring excellent customer service in Greece. Join an international team with location options in Athens or remote across Greece.

Posted 6/4/2026full-timeRemote • 🇬🇷 GreeceMid-LevelSenior💰 €1,100 - €1,500 per monthWebsite

About the role

Key responsibilities & impact

Handle customer inquiries in German via phone, email and chat
Troubleshoot account or technical issues and escalate when necessary
Ensure accurate documentation and timely follow-up
Maintain high levels of customer satisfaction

Requirements

What you’ll need

German: C2 / native speaker
English: B2 or higher
EU passport or valid work permit for Greece
Flexibility to work on-site or remotely with rotating shifts (Monday–Sunday, depending on the project)
Willingness to relocate to Greece at least one week before the start date (for on-site positions)

Benefits

Comp & perks

Competitive salary (€1,100–€1,500) + monthly performance bonuses
Paid training (12 weeks)
Relocation package for EU candidates: flight, 2 weeks hotel, airport transfer, assistance with finding accommodation
Health insurance & statutory benefits
Real career development opportunities within an international company

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

German language proficiencyEnglish language proficiencycustomer inquiry handlingtechnical troubleshootingdocumentation accuracy

Soft Skills

customer satisfactionflexibilitytimely follow-upcommunicationproblem-solving

Certifications

EU passportvalid work permit