Cross Border Talents

Junior Customer Support, Dutch-Speaking

Cross Border Talents

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇬🇷 Greece

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Job Level

Junior

About the role

  • Provide support and guidance to customers in Dutch and English
  • Handle inquiries through email, chat, and phone
  • Identify and resolve customer issues effectively
  • Maintain accurate customer records and documentation
  • Deliver a professional and friendly service experience
  • Collaborate with internal departments when needed

Requirements

  • Native or fluent Dutch
  • Good command of English
  • Excellent communication and problem-solving skills
  • Customer-oriented mindset
  • Ability to work rotational schedules including weekends
Benefits
  • 14 salaries per year (12 monthly + Easter bonus + Summer/Christmas split bonus)
  • Private Health & Life Insurance
  • Performance bonus (according to project policy)
  • 25 days annual leave
  • €50 monthly meal voucher
  • Full, paid training provided
  • Opportunities for internal growth and career development
  • Supportive multicultural working environment

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft skills
excellent communicationproblem-solvingcustomer-oriented mindsetprofessional servicefriendly servicecollaboration