Customer Support

• Provide empathetic, accurate, and timely support to the users
• Stay informed about the products and community standards to offer effective solutions
• Investigate and resolve user issues, including account support requests and reports of abusive content
• Respond to inquiries with speed, quality, and empathy
• Use your market-specific knowledge to identify scalable improvements in user support
• Analyze data to enhance user experience and improve workflows
• Enforce Terms of Use by monitoring and addressing abuse reports
• Spot trends and escalate complex issues to the global team when necessary

Customer Support, German Speaking

Customer Support, French/Italian/Spanish

Customer Support Specialist

Customer Service Ambassador

Customer Service Advisor, Hebrew Speaker