Customer Support

• Deliver empathetic, accurate, and timely user support
• Stay up to date on products and community standards to provide effective solutions
• Make thoughtful, community-focused decisions in complex situations
• Investigate and resolve user issues, including account access and abuse reports
• Respond to user inquiries with professionalism, empathy, and efficiency
• Analyze data to optimize workflows and enhance user experience
• Enforce Terms of Use by monitoring and addressing reports of abusive content
• Identify trends and escalate emerging or complex issues to the global team

Customer Support Specialist, French / Italian / Spanish

French, Italian, Spanish Customer Support

Customer Support, French/Italian/Spanish

German-speaking Customer Support Agent

Junior Customer Support Representative, Norwegian-Speaking