Solid experience with ServiceNow, particularly in configuring and customizing ITSM modules
Understanding of ITIL processes and ideally relevant certifications (e.g., ITIL Foundation)
Strong communication skills and enjoyment of working in a team
Very good German language skills

Benefits

Exciting projects in a dynamic environment with well-known clients, combining Jira, SAP Solution Manager, and Cloud ALM
Opportunity to further develop your expertise in ALM and create innovative solutions based on Jira, SAP Solution Manager, and Cloud ALM
A motivated and committed team working together on challenging projects
30 days of annual leave to support rest and leisure
Training budget for individual professional development
Remote work and flexible working hours — no problem!
Heavily discounted Urban Sports Club membership to stay active and exercise
Subsidy for BVG public transport pass to make commuting easier
Recognized as a Kununu Top Company — our employees receive more than just free coffee & fruit

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

ServiceNowITSM modulesconfigurationcustomizationrequirements analysisproject managementagile methodologies

Soft Skills

communication skillsteamworkcollaboration

Certifications

ITIL Foundation