Croft Production Systems™

Account Representative

Croft Production Systems™

full-time

Posted on:

Location Type: Office

Location: Needville • Texas • 🇺🇸 United States

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Job Level

JuniorMid-Level

About the role

  • Answer and route all incoming calls.
  • Manage new and existing accounts; varying in size.
  • Act as liaison and single point of contact for general inquiries to CROFT.
  • Build relationships with key decision makers.
  • Close sales by building an effective rapport with customers; expand product and service capabilities; overcoming objections; prepare contracts.
  • Call prospective customers and establish buying cycles to fulfill customer needs; create a customer supplier relationship.
  • Ability to effectively communicate, negotiate and ensure business outcomes.
  • Initiate sales process by scheduling appointments/meetings.
  • Grasp customer’s needs and process request through CROFT’s distribution channels.
  • Continuance education on new products and services; report any general information of interest of customers.
  • Identify prospects/leads; generates sales, while ensuring business segment growth and service maintaining the targeted retention rate and sales goals.
  • Open service tickets; communicate service needs through CROFT’s distribution channel.
  • Follow-up and close service tickets upon meeting customers needs.
  • Actively involved in sales training programs. (Webinars, conferences, training programs, etc.)
  • Act as a resource to clients in contract opportunities and proposals.
  • Assist in the plan of sales exhibits.
  • Actively involved in marketing training programs. (Webinars, conferences, training programs, etc.)
  • Learn to identify and execute new business opportunities resulting with increase sales and revenue to meet sale goals.
  • Prepare sales information for customers. (Includes scheduling conference calls, pickup, delivery, etc.).
  • Secure and place orders taking into consideration delivery dates and inventory levels for fulfillment.
  • Respond to client requests and questions in a professional and knowledgeable manner; multi-task and remain detailed and organized; Must be able to resolve internal/external customer issues in a prompt and professional manner.
  • Ability to negotiation/renegotiate contracts, closing the sale and developing marketing plans for contract accounts.
  • Perform job in a safe manner and ensure a safe workplace to include reporting unsafe work conditions and safety violations.
  • Must be able to consistently take and pass all safety and sales training programs. Ensure full compliance with company policy and/or but not limited to federal, state, and local laws; plus follow any regulations related to job functions.

Requirements

  • Bachelor’s Degree in Business Administration or Marketing required; Experience can be substituted for degree on a 1:1 basis.
  • None; however, Certified Sale Professional and PEC SAFELand Certification preferred.
  • Able to work both in a team and independent environment.
  • Two years in customer service and/or public speaking role.
  • Proficient in Microsoft Office including Outlook, Microsoft Word, PowerPoint, and Excel, plus able to use/learn to use other in-house technology.
  • Maintain confidentially of company/client information.
  • Demonstrate strong problem-solving skills and a creative approach for generating new ideas with the principles of continuous growth and improvement.
  • Valid Texas Driver’s License as required to drive on company business.
  • At least two years of field sales experience in inbound sales industry related preferred.
  • Strong knowledge of principles and processes for marketing, sales and business development preferred.
Benefits
  • None specified 📊 Resume Score Upload your resume to see if it passes auto-rejection tools used by recruiters Check Resume Score

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
sales processcontract negotiationcustomer relationship managementlead generationsales trainingmarketing plansproblem-solvingbusiness developmentinventory managementcustomer service
Soft skills
communicationnegotiationrelationship buildingmulti-taskingorganizational skillsindependent workteamworkdetail-orientedcreative thinkingprofessionalism
Certifications
Bachelor’s Degree in Business AdministrationBachelor’s Degree in MarketingCertified Sales ProfessionalPEC SAFELand CertificationTexas Driver’s License