Sales Associate

Crocs, Inc.

Sales Associate delivering exceptional experiences in retail at Crocs. Supporting store operations and creating a positive consumer environment.

Posted 7/21/2026full-timeShanghai • 🇨🇳 ChinaJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong consumer service skills and the ability to collaborate effectively within a team to enhance retail operations. Proficient in managing POS systems, inventory control, and adhering to asset protection policies.

Highest-signal resume keywords

Consumer ServicePOS System ManagementInventory ControlSales-Driven TechniquesRetail Operations

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Stock ReplenishmentPricing ProcessesMarkdown ProcessesVisual PresentationAsset Protection Policies

Soft Skills

Team CollaborationFlexibilityCommunicationProblem Solving

Industry Keywords

Retail EnvironmentLoyalty ProgramsHigh School EducationConsumer Knowledge

About the role

Key responsibilities & impact

Deliver outstanding service to our consumers using our C.H.A.R.M. service model
Proactively contribute to creating an enjoyable team environment that fosters the sharing of suggestions, ideas and concerns
Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.
Support team members in the daily execution of retail operations such as POS system management, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness and recovery standards.
Leads by example and collaborate with Store Management to improve personal key performance indicators through sales-driven techniques
Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures

Requirements

What you’ll need

Education: High School or above
Flexibility in work schedule, including availability for nights, weekends, holidays and extended hours, with regular attendance being essential
Desire to succeed in a high growth, fast-paced retail environment

Benefits

Comp & perks

Flexible work arrangements
Professional development opportunities