Sales Associate

Crocs, Inc.

Sales Associate at Crocs providing world class service and engaging with consumers. Supporting store operations and contributing to team goals in a fast-paced retail environment.

Posted 7/16/2026full-timeKuala Lumpur • 🇲🇾 MalaysiaJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong consumer service skills and the ability to collaborate effectively within a retail environment. Proficient in retail operations, including Point of Sale system management and inventory control.

Highest-signal resume keywords

Consumer ServicePoint of Sale (POS) System ManagementInventory ControlRetail OperationsSales-Driven Techniques

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Basic Computer ProficiencyMicrosoft WordMicrosoft ExcelEmail CommunicationStock ReplenishmentPricing and Markdown ProcessesVisual PresentationLoyalty Program Promotion

Soft Skills

Team CollaborationFlexibilityCommunication

Industry Keywords

RetailAsset ProtectionShortage PreventionCompliance ProceduresHigh Growth Environment

About the role

Key responsibilities & impact

Deliver outstanding service to our consumers using our C.H.A.R.M. service model.
Proactively contribute to creating an enjoyable team environment that fosters the sharing of suggestions, ideas and concerns.
Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.
Support team members in the daily execution of retail operations such as Point of Sale (POS) system management, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness and recovery standards.
Lead by example and collaborate with Store Management to improve personal key performance indicators through sales-driven techniques.
Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures.

Requirements

What you’ll need

Must be 18 years or older.
Possess at least SPM / O Level or above.
Minimum 1 to 2 years of working experience, preferably in retail.
Fluent in English, proficiency of other language(s) will be an advantage.
Flexible to work on a rotational shift basis, including nights, Saturdays, Sundays, and Public Holidays.
Basic computer proficiency in Microsoft Word, Excel and Email and able to operate retail Point of Sale system.
Desire to succeed in a high growth, fast-paced retail environment.

Benefits

Comp & perks

Equal Opportunity Employer committed to a diverse and inclusive work environment.
Flexible schedule.
Opportunities for growth within the company.