Retail Store Manager
Crocs, Inc.
full-time
Posted on:
Location Type: Office
Location: Gilroy • California • 🇺🇸 United States
Visit company websiteSalary
💰 $30 - $35 per hour
Job Level
Mid-LevelSenior
About the role
- Deliver outstanding service to our consumers using our C.H.A.R.M service model
- Lead the store team in surpassing performance metrics including sales, consumer service, and charms
- Apply analytical thinking & company reporting to find opportunities within the store, empowering the team to make strategic decisions
- Lead visual presentation, product flow, replenishment, and operational standards throughout the store
- Build and foster a welcoming, inclusive environment that promotes internal growth and external talent networks
- Coordinate, delegate, prioritize, and meet store deadlines while ensuring effective follow-up on daily activities
- Contribute to crafting a team environment that encourages sharing of suggestions, ideas, and concerns while upholding Crocs Inc. values
- Learn & assist in various departments including consumer service, product knowledge, visual presentation, and stock room management
- Support team members in the daily execution of retail operations i.e., POS system management and use, stock replenishment, assisting in pricing and markdown processes seasonally, promoting loyalty programs, maintaining cleanliness and recovery standards
- Adhere to Crocs Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures
Requirements
- Must be 18 years or older
- 4+ years of total retail experience, preferably with previous Store Manager experience
- Proven leadership skills with the ability to challenge, empower, and drive team results
- Strong communication skills (written and verbal)
- A valid driver’s license and clean driving record may be required
- Desire to succeed in a high-growth, fast-paced retail environment
- Flexibility in work schedule including availability for nights, weekends, holidays, and extended hours
- Ability to move merchandise with appropriate equipment to and from the backroom and sales floor daily
- Ability to place and arrange items on all shelves and racks daily
- Ability to climb and descend ladders carrying merchandise daily
- Ability to lift 30 pounds or more with assistance daily
- Ability to be on your feet for at least 8 hours per shift and to continuously move around all areas of the store daily
- Ability to stand, walk, kneel, or balance for a duration of time daily
- Ability to read instructions, reports, and information on computer/register screens and to key information into the computer on a daily basis
Benefits
- Eligible to participate in a company incentive program
- Medical coverage
- Dental coverage
- Vision coverage
- Life and AD&D insurance
- Short and long-term disability coverage
- Paid time off
- Employee assistance program
- Participation in a 401(k) program that includes company match
- Additional voluntary benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
retail operationsinventory controlPOS system managementstock replenishmentpricing processesmarkdown processesanalytical thinkingvisual presentationproduct flowmerchandise handling
Soft skills
leadershipcommunicationteam empowermentanalytical thinkingflexibilityorganizational skillsproblem-solvinginterpersonal skillscustomer serviceinclusive environment
Certifications
valid driver’s license