Sales Associate

Crocs, Inc.

Sales Associate delivering outstanding service and supporting retail operations at Crocs store in Selangor. Collaborating with team members to achieve sales goals and enhance customer engagement.

Posted 5/15/2026full-timeSelangor • 🇲🇾 MalaysiaJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Deliver outstanding service to our consumers using our C.H.A.R.M. service model
Proactively contribute to creating an enjoyable team environment that fosters the sharing of suggestions, ideas and concerns
Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management
Support team members in the daily execution of retail operations such as Point of Sale (POS) system management, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness and recovery standards
Leads by example and collaborate with Store Management to improve personal key performance indicators through sales-driven techniques
Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures

Requirements

What you’ll need

Must be 18 years or older
Possess at least SPM / O Level or above
Minimum 1 to 2 years of working experience, preferably in retail
Fluent in English, proficiency of other language(s) will be an advantage
Flexible to work on rotational shift basis, including nights, Saturdays, Sundays and Public Holidays
Basic computer proficiency in Microsoft Word, Excel and Email and able to operate retail Point of Sale system
Desire to succeed in a high growth, fast-paced retail environment

Benefits

Comp & perks

Health insurance
Flexible working hours
Paid time off
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Point of Sale (POS) system managementstock replenishmentpricing processesmarkdown processesinventory controlbasic computer proficiencyMicrosoft WordMicrosoft Excelemail communication

Soft Skills

customer serviceteam collaborationleadershipcommunicationflexibilityproblem-solvingsuggestion sharingidea sharingconcern sharing

Certifications

SPMO Level